One AI assistant, across every module you use
NWMai is the unified AI layer built into NetWebMedia CRM and CMS. Draft emails, summarize deals, generate bilingual landing pages, translate content, and plan your next move — from a single dock that knows where you are and what you're working on.
A dock that follows you. Not a tab you switch to.
NWMai lives in the bottom-right corner of every CRM and CMS page. Press ⌘ K (or Ctrl K) and start typing — it already knows which record, pipeline, or page you're on.
Hi Sarah, short question before we lock in next steps: is Marco (CFO) aligned on the $48K/yr budget, or should we set a 20-minute call with him to walk through the ROI? I can hold Tuesday or Thursday this week. — Carlos
The AI layer that ships with every plan
NWMai isn't an upsell. It's the connective tissue between NWM CRM and NWM CMS — one assistant with full context, not ten disconnected bots.
Context-aware everywhere
Opens on every /crm page and reads the current route and entity. You don't have to tell it which deal you're looking at.
⌘K / Ctrl K shortcut
Summon NWMai from any module. Slash commands for /summarize, /draft-email, /next-steps, /write, /translate.
CMS content generator
Full landing pages, blog sections, SEO meta (title + description + OG), email subjects — in EN or ES, one click.
CRM drafting
Follow-up emails, call notes, SMS, quote explainers — drafted in your brand voice with the record's context.
Bilingual by default
Every artifact can be generated in English or Spanish. Translations preserve tone and CTA intent.
Next-best-action
Ask "what should I do next on this deal?" and get three concrete verbs-first actions — not a wall of text.
Private & scoped
Conversations are saved per org, visible only to your team. Nothing leaves your workspace unless you paste it.
Session history
Every NWMai chat is saved and searchable in the NWMai hub. Pick up where you left off.
One API
POST /api/nwmai/chat and /api/nwmai/generate. Same auth as the rest of the platform. No new keys.
What people actually use NWMai for
A week of real conversations — anonymized and bucketed by hub.
Draft a re-engage email to a stuck deal
"Draft a short follow-up to this deal referencing the gap in champion coverage and suggesting a CFO call."
Summarize a ticket thread
"Give me the 3 bullets a manager needs to know about this ticket, plus the risk level."
Generate a bilingual landing page
"Write a full landing page for our AI email audit — in Spanish, 3 features, executive tone, CTA to request a free audit."
Write a blog section
"250-word section about why traditional agency platform pricing breaks down at 30 clients. H2 included."
Generate SEO meta for a page
"Return JSON: title under 60 chars, meta description under 155, OG title and description."
Translate marketing copy
"Translate this welcome email to Spanish and keep the CTA button text identical."
How NWMai actually works
Built on Claude 3.5 Sonnet. Your conversations never train third-party models.
You open it
Click the cyan bubble bottom-right, or press ⌘K / Ctrl K anywhere in the CRM or CMS. The dock slides in with your last chat pre-loaded.
It reads your context
The current route (e.g. /deals/452 or /pages/new) and any focused entity are attached to the prompt. You don't repeat yourself.
It replies with a clear answer
Short, action-oriented, executive in tone. Slash commands give you structured output — an email, a page, a summary, 3 next steps.
You copy, tweak, or accept
Every output is copyable. CMS drafts can be pasted straight into the Pages editor. Email drafts open in your reply composer. History is saved for your org.
Common questions
Does NWMai replace the specialized AI agents (AI Copilot, AI SDR)?
No — it complements them. Those are role-specific bots with their own memory. NWMai is the platform-wide assistant you pull up for quick drafts, summaries, and next steps across the whole CRM and CMS.
Which model is running?
Claude 3.5 Sonnet (2024-10-22) by default. If no API key is set in your workspace, NWMai falls back to a visible mock mode so you can still see the UX.
Where is my data stored?
Conversations are stored in your NetWebMedia database, scoped to your org. Your data is never used to train third-party models.
Can I build custom agents on top of NWMai?
Yes — the underlying /api/nwmai/chat and /api/nwmai/generate endpoints are open to any workflow, automation, or custom code block you build inside the platform.